Research on the Impact of Digital Transformation on Corporate ESG - A Case Study of Jingdong Logistics

Abstract

The purpose of this research is to analyze the impact that digital transformation has on the environmental, social, and governance (ESG) elements of businesses by using Jingdong Logistics as a case study. Jingdong Logistics' environmental, social, and governance (ESG) indicators have been impacted both directly and indirectly by the digital transformation that the company has undergone, as indicated by the study of data changes and measures taken both before and after the transition. This digital transition has led to huge reductions in greenhouse gas emissions, which is good news for the environment; but, it also creates challenges in terms of energy consumption requirements. Although there has been an increase in the number of training hours and a drop in the number of workplace injuries, there has been an increase in the number of full-time employees, while there has been an increase in employee turnover. Even though there was an increase in the number of vendors, anti-corruption incidents decreased. Regarding the governance side of things, improvements were made to data security and transparency. According to the findings of the inquiry, digital transformation had a positive impact on the environmental, social, and governance (ESG) of Jingdong Logistics; nevertheless, it also brought up new challenges that call for continued attention and growth.