HAN, Shangrong. Machine Learning Based Customer Churn Prediction in Banking Sector. Highlights in Business, Economics and Management, [S. l.], v. 40, p. 378–384, 2024. DOI: 10.54097/7z0s8b66. Disponível em: https://drpress.org/ojs/index.php/HBEM/article/view/24524. Acesso em: 20 sep. 2026.