ZHOU, Wan. Research on the Application of AI in Hotel Management under Digital Transformation: A Case Study of Intelligent Customer Service and Customer Experience Optimization. Academic Journal of Management and Social Sciences, [S. l.], v. 11, n. 1, p. 239–246, 2025. DOI: 10.54097/maa42n63. Disponível em: https://drpress.org/ojs/index.php/ajmss/article/view/30375. Acesso em: 29 may. 2026.