LIU, Xingling. Analysis of Logistics Customer Complaints Based on Grounded Theory. Frontiers in Business, Economics and Management, [S. l.], v. 14, n. 2, p. 91–97, 2024. DOI: 10.54097/a1tfph55. Disponível em: https://drpress.org/ojs/index.php/fbem/article/view/19597. Acesso em: 23 may. 2026.