Employee Performance in Multinational Corporations: The Impact of Cross-Cultural Training in the Globalized Era
DOI:
https://doi.org/10.54097/z8s79850Keywords:
Cross-cultural training, Employee performance, Multinational corporations, Globalization.Abstract
In today’s era of rapid globalization, cultural conflicts among employees can pose a significant challenge to the development of multinational corporations (MNCs). This paper examines the impact of cross-cultural training on employee performance in MNCs. The literature review emphasizes the growing significance of International Human Resource Management (IHRM) and the crucial role of employee behavior and attitudes in shaping job performance. The study hypothesizes that cross-cultural training enhances the cross-cultural adaptability of expatriate employees, thereby positively impacting their performance. The methodology section outlines the methods used in the study for sample selection, variable measurement, data collection, and statistical analysis. The discussion section discusses the strategic costs of cultural integration within organizations. It emphasizes the importance of cross-cultural training in promoting effective communication, mutual understanding, and productivity in multicultural work environments. The paper highlights the need for MNCs to adapt to different cultural environments and achieve success in global business operations by fostering cross-cultural communication and collaboration.
Downloads
References
Dowling P J, Schuler R S, Welch D. International dimensions of human resource management. 1994.
Bonache J, Noethen D. The impact of individual performance on organizational success and its implications for the management of expatriates. The International Journal of Human Resource Management, 2014, 25 (14): 1960-1977.
Rosenbusch K, Cseh M. The cross-cultural adjustment process of expatriate families in a multinational organization: A family system theory perspective. Human Resource Development International, 2012, 15 (1): 61-77.
Jin Y, Yu S C. The Moderating Effect of Cross-Cultural Psychological Adaptation on Knowledge Hiding and Employee Innovation Performance: Evidence from Multinational Corporations. Sustainability, 2022, 14 (24): 16638.
Puck J F, Kittler M G, Wright C. Does it really work? Re-assessing the impact of pre-departure cross-cultural training on expatriate adjustment. The International Journal of Human Resource Management, 2008, 19 (12): 2182-2197.
Shaffer M A, Harrison D A, Gilley K M. Dimensions, determinants, and differences in the expatriate adjustment process. Journal of international business studies, 1999, 30: 557-581.
Takeuchi R, Yun S, Russell J E A. Antecedents and consequences of the perceived adjustment of Japanese expatriates in the USA. International Journal of Human Resource Management, 2002, 13 (8): 1224-1244.
Eschbach D M, Parker G E, Stoeberl P A. American repatriate employees’ retrospective assessments of the effects of cross-cultural training on their adaptation to international assignments. International Journal of Human resource management, 2001, 12 (2): 270-287.
Black J S, Gregersen H B, Mendenhall M E. Global assignments: Successfully expatriating and repatriating international managers. (No Title), 1992.
Cerdin J L. Mobilité internationale des cadres: adaptation et décision d’expatriation [D]. Toulouse 1, 1996.
Selmer J. Language ability and adjustment: Western expatriates in China. Thunderbird International Business Review, 2006, 48 (3): 347-368.
Tucker M F, Bonial R, Lahti K. The definition, measurement and prediction of intercultural adjustment and job performance among corporate expatriates. International journal of intercultural relations, 2004, 28 (3-4): 221-251.
Shi X, Franklin P. Business expatriates’ cross‐cultural adaptation and their job performance. Asia Pacific Journal of Human Resources, 2014, 52(2): 193-214.
Shonfeld M, Cotnam-Kappel M, Judge M, et al. Learning in digital environments: a model for cross-cultural alignment. Educational Technology Research and Development, 2021: 1-20.
Koveshnikov A, Wechtler H, Dejoux C. Cross-cultural adjustment of expatriates: The role of emotional intelligence and gender. Journal of World Business, 2014, 49 (3): 362-371.
Wechtler H, Koveshnikov A, Dejoux C. Just like a fine wine? Age, emotional intelligence, and cross-cultural adjustment. International Business Review, 2015, 24 (3): 409-418.
Wu W Y, Bodigerel-Koehler M. The mediating effects of cross-cultural dynamic competencies on the relationship between multicultural personality and cross-cultural adjustment. The International Journal of Human Resource Management, 2013, 24 (21): 4026-4045.
Fischer R. Cross-cultural training effects on cultural essentialism beliefs and cultural intelligence. International journal of intercultural relations, 2011, 35 (6): 767-775.
Earley P C, Peterson R S. The elusive cultural chameleon: Cultural intelligence as a new approach to intercultural training for the global manager. Academy of Management Learning & Education, 2004, 3 (1): 100-115.
Takeuchi R, Lepak D P, Marinova S V, et al. Nonlinear influences of stressors on general adjustment: the case of Japanese expatriates and their spouses. Journal of International Business Studies, 2007, 38: 928-943.
Wang Y L, Tran E. Effects of cross‐cultural and language training on expatriates’ adjustment and job performance in Vietnam. Asia Pacific Journal of Human Resources, 2012, 50 (3): 327-350.
Shin S J, Morgeson F P, Campion M A. What you do depends on where you are: Understanding how domestic and expatriate work requirements depend upon the cultural context. Journal of International Business Studies, 2007, 38: 64-83.
Fiedler F E, Mitchell T, Triandis H C. The culture assimilator: An approach to cross-cultural training. Journal of applied psychology, 1971, 55 (2): 95.
Sit A, Mak A S, Neill J T. Does cross-cultural training in tertiary education enhance cross-cultural adjustment? A systematic review. International journal of intercultural relations, 2017, 57: 1-18.
Zeidan S, Itani N. Cultivating employee engagement in organizations: development of a conceptual framework. Central European Management Journal, 2020, 28 (1): 99-118.
Anitha J. Determinants of employee engagement and their impact on employee performance. International journal of productivity and performance management, 2014, 63 (3): 308-323.
Simeon R, Fujiu K. Cross‐cultural adjustment strategies of Japanese spouses in Silicon Valley. Employee Relations, 2000, 22 (6): 594-611.
Osman-Gani A A M, Rockstuhl T. Cross-cultural training, expatriate self-efficacy, and adjustments to overseas assignments: An empirical investigation of managers in Asia. International Journal of Intercultural Relations, 2009, 33 (4): 277-290.
Haslberger A, Brewster C. The expatriate family: An international perspective. Journal of Managerial Psychology, 2008, 23 (3): 324-346.
Patterson J M. Families experiencing stress: I. The Family Adjustment and Adaptation Response Model: II. Applying the FAAR Model to health-related issues for intervention and research. Family systems medicine, 1988, 6 (2): 202.
West J, Graham J L. A linguistic-based measure of cultural distance and its relationship to managerial values. MIR: Management International Review, 2004: 239-260.
Black J S, Mendenhall M, Oddou G. Toward a comprehensive model of international adjustment: An integration of multiple theoretical perspectives. Academy of Management Review, 1991, 16 (2): 291-317.
Downloads
Published
Issue
Section
License
Copyright (c) 2024 Journal of Education, Humanities and Social Sciences

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.






