Research and Outlook on the Role of Artificial Intelligence in Enterprise Operations and Management

Abstract

The continuous advancement of science and technology has led to the emergence of artificial intelligence (AI) as a pivotal force in the operation and management of enterprises. This paper aims to examine the role of AI in enhancing the efficiency of enterprise operations and management, with a particular focus on the perspectives of large companies and small and medium-sized enterprises (SMEs). The rapid evolution of AI technology has brought about significant impacts and opportunities for the operation and management of enterprises. The competitive market and changing global environment present challenges to large companies, which must find new operational models to enhance their competitiveness. Artificial intelligence (AI) can assist large companies in addressing risk management and cost control by identifying potential risk factors and providing more reliable data support through data analysis and predictive modeling. Furthermore, AI can improve management efficiency in large companies by automating tedious transactional work and optimizing internal communication processes and teamwork efficiency. Small and medium-sized enterprises (SMEs) are facing challenges due to insufficient specialized human resource management capabilities and lack of risk control. Artificial intelligence (AI) plays an important role in HR management for SMEs, helping to improve the quality and efficiency of the recruitment process, automate HR processes, and reduce costs. Furthermore, AI can identify potential risk factors through data analytics and model predictions, thereby assisting SMEs in reducing losses from risks. In summary, the implementation of AI technology can assist organizations in enhancing operational management efficiency, optimizing existing operational processes, and developing novel business models and growth opportunities. Studying the application and impact mechanisms of AI in different fields can provide theoretical support for enterprises to formulate more effective strategies and management tactics. Furthermore, it can help them to better understand and apply AI technology, thus enabling them to better cope with the market competition and uncertainty environment. Ultimately, this will facilitate continuous innovation and development.