Thoughts on Legal Protection of Consumer Rights and Interests under the Mode of "Live Streaming with Goods"

Authors

  • Yuchen Ma

DOI:

https://doi.org/10.54097/ajmss.v5i1.13869

Keywords:

Live Delivery, Consumer Rights and Interests, Legal Protection, Necessity, Suggestion

Abstract

With the development of the network and the comprehensive popularization of intelligent terminals, live streaming with goods has become the most popular sales model at present. However, due to the virtual transaction mode of live delivery, the main body of live delivery is complicated, and the legitimate rights and interests of consumers may be violated due to a variety of problems in live delivery sales. And in the consumer rights will be difficult to complain, evidence difficulties and other problems. This paper mainly discusses the necessity of consumer rights and interests protection in livestreaming with the characteristics of livestreaming with goods, and explores the legal protection strategy of consumer rights and interests under the livestreaming with goods mode.

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References

Wang, C., Huang, Q., & Zhang, P. (2021). Legal Issues and Consumer Protection in E-commerce Live Streaming: Evidence from China. Sustainability, 13(17), 9813. doi: 10. 3390/ su13179813.

Zhang, H., & Zhang, M. (2021). Consumer Rights and Interests Protection in E-commerce Live Streaming: A Comparative Study of China and the United States. Frontiers in Psychology, 12, 646597. doi:10.3389/fpsyg.2021.646597.

Xu, X., & Luo, Y. (2020). Privacy Concerns in E-commerce Live Streaming: An Empirical Study. IEEE Transactions on Consumer Electronics, 66(4), 321-328. doi:10. 1109/ TCE. 2020. 2981831.

Ding, H., & Liu, L. (2021). The Role of Government Regulations in Protecting Consumer Rights in E-commerce Live Streaming: A Case Study of China. Journal of Consumer Policy, 44(4), 737-756. doi:10.1007/s10603-021-09522-6.

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Published

14-11-2023

Issue

Section

Articles

How to Cite

Ma, Y. (2023). Thoughts on Legal Protection of Consumer Rights and Interests under the Mode of "Live Streaming with Goods". Academic Journal of Management and Social Sciences, 5(1), 9-11. https://doi.org/10.54097/ajmss.v5i1.13869