A Research on the Cashback of Positive Reviews
DOI:
https://doi.org/10.54097/349et616Keywords:
Positive feedback cashback, Unfair competition, Regulation, Statute.Abstract
In recent years, China's e-commerce market has developed rapidly, but some businesses have engaged in unfair competition by using the method of cashing back positive reviews. This competitive approach not only seriously infringes on the legitimate rights and interests of other operators and consumer groups, but also hinders the healthy development of China's e-commerce market economy. The article outlines the reasons for the repeated prohibition of "positive feedback cashback", including weak legal regulations, inadequate supervision of merchant platforms, and increased concealment of "positive feedback cashback". At the same time, it proposes to improve and expand existing laws, establish a "cooling off period for evaluations", and use big data to strengthen platform supervision to crack down on "positive feedback cashback" behavior.
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References
Gao Fuping. E-commerce Law [M]. Beijing: Peking University Press, 2008
China Consumers Association. Survey Report on Consumer Awareness of E-commerce Law [R/OL]. (2018-12-26) [2023-01-06]
China Consumer Association. 2021 Consumer Satisfaction Evaluation Report for 100 Cities [R/OL]. (2022-03-17) [2023-01-16]
Tang Tao, Yan Zhihong. Why is it difficult to address the issue of "positive feedback cashback" in online shopping EB/OL. (2021-08-18) [2022-12-16]
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