A Research on the Cashback of Positive Reviews

Authors

  • Zhiyuan Liu
  • Longsheng Tang

DOI:

https://doi.org/10.54097/349et616

Keywords:

Positive feedback cashback, Unfair competition, Regulation, Statute.

Abstract

In recent years, China's e-commerce market has developed rapidly, but some businesses have engaged in unfair competition by using the method of cashing back positive reviews. This competitive approach not only seriously infringes on the legitimate rights and interests of other operators and consumer groups, but also hinders the healthy development of China's e-commerce market economy. The article outlines the reasons for the repeated prohibition of "positive feedback cashback", including weak legal regulations, inadequate supervision of merchant platforms, and increased concealment of "positive feedback cashback". At the same time, it proposes to improve and expand existing laws, establish a "cooling off period for evaluations", and use big data to strengthen platform supervision to crack down on "positive feedback cashback" behavior.

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References

Gao Fuping. E-commerce Law [M]. Beijing: Peking University Press, 2008

China Consumers Association. Survey Report on Consumer Awareness of E-commerce Law [R/OL]. (2018-12-26) [2023-01-06]

China Consumer Association. 2021 Consumer Satisfaction Evaluation Report for 100 Cities [R/OL]. (2022-03-17) [2023-01-16]

Tang Tao, Yan Zhihong. Why is it difficult to address the issue of "positive feedback cashback" in online shopping EB/OL. (2021-08-18) [2022-12-16]

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Published

28-12-2023

Issue

Section

Articles

How to Cite

Liu, Z., & Tang, L. (2023). A Research on the Cashback of Positive Reviews. Academic Journal of Science and Technology, 8(3), 165-166. https://doi.org/10.54097/349et616