ZHU, Wenhua. Research on the Impact of Multi-channel Integration Quality on Customers’ Engagement Behavior. Frontiers in Business, Economics and Management, [S. l.], v. 7, n. 2, p. 187–202, 2023. DOI: 10.54097/fbem.v7i2.4892. Disponível em: https://drpress.org/ojs/index.php/fbem/article/view/4892. Acesso em: 22 may. 2026.