Research on User Centered Elderly Remote Medical Interface Design

Abstract

With the accelerating trend of population aging, telemedicine has become a critical means of improving healthcare accessibility for older adults. Nevertheless, many existing telemedicine platforms exhibit insufficient accessibility and usability in their interface interactions for this population. Guided by the principles of User-Centered Design (UCD), this study examines the behavioral characteristics and perceptual capabilities of older adults. Employing a comprehensive approach that integrates literature review, competitive analysis, and prototype testing, the research systematically identifies pain points and specific needs in elderly users’ engagement with telemedicine services. On this basis, a set of optimization strategies is proposed, including simplifying information architecture, adapting visual design to age-related limitations, streamlining interaction processes, and fostering emotional trust. A prototype implementing these strategies was developed and evaluated to verify their effectiveness. The results indicate that user-centered, age-friendly interface design can substantially improve operational efficiency, user satisfaction, and trust among elderly telemedicine users. This study offers both theoretical insights and practical guidance for human–computer interaction design in digital healthcare solutions tailored to the elderly population.