Study on Countermeasures to Improve the Resilience of International Freight Forwarding Industry Based on Digital Transformation

Fangmei Liu

doi:10.54097/enhgz004

Authors

Fangmei Liu

DOI:

https://doi.org/10.54097/enhgz004

Keywords:

Digital transformation; Freight forwarders; Industry resilience.

Abstract

This study, grounded in the theories of supply chain resilience and digital transformation, analyzes the essence and shortcomings of resilience in the international freight forwarding industry. It explores how digital transformation empowers resilience building in this sector, including data visualization, intelligent decision-making, ecosystem collaboration, and organizational change. Additionally, it addresses the challenges faced during digital transformation by proposing collaborative development strategies at the corporate, industry, and policy levels. The aim is to enhance industry resilience through a three-dimensional synergy system, thereby supporting the stable development of the international freight forwarding industry in an uncertain environment.

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