Li, Bin, and Xiaotong Wang. “The Influence of Salespersons’ Speech Rate and Tone on Customer Purchase Decision: A Case Study of Automotive Sales”. Journal of Innovation and Development 2, no. 3 (April 12, 2023): 47–49. Accessed September 18, 2026. https://drpress.org/ojs/index.php/jid/article/view/6928.