The Use of Uncertainty Reduction Theory in Communication
DOI:
https://doi.org/10.54097/ehss.v22i.12457Keywords:
Uncertainty reduction theory (URT), communication, review, interpersonal communication, crisis communication.Abstract
Based on references that are mainly published in recent years, this paper focuses on the application of uncertainty reduction theory (URT) in communication science in recent years. After explaining concepts that are related with URT, this paper reflects on the possible application of URT in different scenarios proposed by previous researchers, and therefore provides guidelines of reducing uncertainty--either passive, active or interactive strategies. It reveals certain realms that need to be studied on, including proposing generalizable researches that helps unify the theory, updating research data on specific contexts using URT, including more types of communication in the theory, and improving the modified URT framework in various communication environments. By doing so, it attempts to conclude current research trends in this field, inspiring future researchers to dive deeper into where research gaps exist. This article successfully extended the boarder of the objective of uncertainty as well as the scenarios that are explained by URT.
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