Scenario-based Construction and Dissemination of Digital Memory
-- A Case Study of NetEase Cloud Music's "Annual Listening Report"
DOI:
https://doi.org/10.54097/hbem.v9i.9244Keywords:
Digital Memory; The Scene; NetEase Cloud MusicAbstract
In recent years, the number of APP "annual report" has surged and there is a trend of flooding, but NetEase Cloud Music "Annual Listening Report" has been become a household name, widely praised. In this paper, case analysis, semi-structured interview and text analysis are adopted to conduct in-depth interviews with 15 NetEase Cloud users. Based on the triple structure of "scene-symbol-ritual", the annual listening report of NetEase Cloud is analyzed, and it is found that NetEase Cloud constructs scenarioized digital memory from three dimensions: scene recall, symbol meaning and ritual resonance. It achieves brand communication while strengthening users' emotional identity, and achieves good communication effect. At the same time, it points out the potential problems of quantifying personal preference and data privacy infringement in the annual listening report.
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