Predicting Bank Term Deposit Subscription Using Machine Learning Models

Authors

  • Yanxi Wang Business School, University of Bristol, Bristol, United Kingdom

DOI:

https://doi.org/10.54097/58y0yk25

Keywords:

Bank Marketing, Purchase Propensity Prediction, Machine Learning, Interpretability.

Abstract

Banks are increasingly relying on data-driven target positioning to transfer potential customers into product buyers. By effectively identifying customer characteristics, one can reduce their marketing costs. However, converting purchase propensity models into measurable data remains challenging. This article integrates the advancements in tabular data modeling and marketing analysis to bridge this gap. It first provides an overview of the banking context and dataset characteristics, and then compares the propensity evaluation of basic linear models with ensemble methods, emphasizing the role of interpretability in compliance and on this basis, multiple models were established and evaluated, then the most suitable model was selected based on the data sets. Besides, this article discusses evaluations beyond accuracy: by using ROC/P&R analysis to link threshold selection with operational trade-offs. To support targeted actions, customer segments are defined, groups that are price-sensitive are identified for tailored interventions, so that the customer value are optimized. Thus, this article provides a practical perspective for transfer predictive data into profitable and auditable banking activities.

Downloads

Download data is not yet available.

References

[1] Basten C, Juelsrud R. Cross-Selling in Bank-Household Relationships: Mechanisms and Implications for Pricing. The Review of Financial Studies, hhad062. 2023.

[2] Boustani N, Emrouznejad A, Gholami R, Despic O, Ioannou A. Improving the predictive accuracy of the cross-selling of consumer loans using deep learning networks. Annals of Operations Research. 2023, 339: 613–630.

[3] Rudin C, Chen C, Chen Z, Huang H, Semenova L, Zhong C. Interpretable machine learning: Fundamental principles and 10 grand challenges, Statistics Surveys, 2022, 16: 1–85.

[4] Chen C, Wang T, Lin K, Rudin C, Shaposhnik Y, Wang S. A Holistic Approach to Interpretability in Financial Lending: Models, Visualizations, and Summary-Explanations, arXiv preprint arXiv:2106.02605. 2022.

[5] Kaggle. https://www.kaggle.com/datasets/janiobachmann/bank-marketing-dataset. 2025.

[6] Cowan G, Mercuri S, Khraishi R. Modelling customer lifetime-value in the retail banking industry. arXiv:2304.03038. 2023.

[7] Gerling C, Lessmann S. Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis, arXiv:2411.14463. 2024.

[8] Biehler M, Guermazi M, Starck C. Using Knowledge Distillation to improve interpretable models in a retail banking context, arXiv:2209.15496. 2022.

[9] Shwartz-Ziv R, Armon A. Tabular Data: Deep Learning is Not All You Need, Information Fusion, 2022, 81, 84-90.

[10] Arevalillo J M. Data science methods for response, incremental response and rate sensitivity to response modelling in banking, Expert Systems, 2024, 41(10), e13644. https://doi.org/10.1111/exsy.13644.

Downloads

Published

15-04-2026

Issue

Section

Articles

How to Cite

Wang, Y. (2026). Predicting Bank Term Deposit Subscription Using Machine Learning Models. Journal of Innovation and Development, 15(2), 190-198. https://doi.org/10.54097/58y0yk25