Human Resource Management Challenges and Future Prospects in Japanese Welfare Facilities: A Literature Review of the 2010–2020 Period

Yuki Mochihara

doi:10.54097/sptffw18

Authors

Yuki Mochihara

DOI:

https://doi.org/10.54097/sptffw18

Keywords:

Welfare facilities, Human resource management, Staff recruitment, Staff training, Staff retention Abstract

Abstract

This paper systematically examines the recruitment, training, and retention challenges faced by welfare facilities in Japan through a literature review on the challenges of human resource management in Japanese welfare facilities over the period 2010-2020. While the demand for long-term care services is rising with the rapid decline of the working-age population and the dramatic increase in the elderly population in Japan, the shortage of human resources in welfare facilities is a growing problem. Using a rooted theory approach, the study distilled three main problems from 28 related papers: recruitment difficulties and high turnover rates, inadequate training systems and unclear career paths, and difficult working conditions and low social recognition. These problems are interrelated and together constitute a fundamental obstacle to human resource management in welfare organisations. The way forward includes the adoption of ICT to improve operational efficiency, the implementation of marketing strategies to achieve service differentiation, and the enhancement of practical training programmes to improve staff quality and retention. The findings provide a theoretical and practical framework for achieving sustainable management of welfare facilities and improving the quality of care.

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