Research on the Influence Mechanism of Cross-Departmental Collaboration in Technology Development on Enterprise Operation Efficiency

Qinfang Xu; Janice D. Castillo

doi:10.54097/zgzhb964

Authors

Qinfang Xu
Janice D. Castillo

DOI:

https://doi.org/10.54097/zgzhb964

Keywords:

Cross-departmental collaboration, Operational efficiency, Collaboration effectiveness, Collaboration efficiency, Manufacturing enterprises

Abstract

This study examines the influence of cross-departmental collaboration on enterprise operational efficiency in the context of digital transformation, using Shandong Longli Electronics Co., Ltd. as a case. Based on contingency theory and lean manufacturing theory, a descriptive-predictive quantitative design was adopted, with data collected from 60 managers and analyzed using descriptive statistics and regression analysis. The results show that collaboration effectiveness and efficiency are generally high, with leadership–member relationships and organizational coordination as key strengths. However, organizational structure and transactional processes remain major bottlenecks. The findings indicate that collaboration effectiveness and efficiency jointly enhance collaboration productivity, thereby improving operational efficiency. The study recommends structural optimization, process improvement, and system enhancement to strengthen cross-departmental collaboration.

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