Exploring Key Factors of Ambidextrous Innovation in SMEs: A Hybrid Fuzzy DEMATEL-ISM-MICMAC Analysis from a Dynamic Capabilities Perspective

Yujia Zhong

doi:10.54097/118ypx55

Authors

Yujia Zhong

DOI:

https://doi.org/10.54097/118ypx55

Keywords:

Ambidextrous Innovation, SMEs, DEMATEL-ISM-MICMAC, Fuzzy linguistic term

Abstract

In the context of accelerating digital transformation and intensifying global market competition, ambidextrous innovation has become crucial for small and medium-sized enterprises (SMEs) seeking sustainable competitive advantages. Drawing on the dynamic capabilities theory, this study integrates the resource-based view and the knowledge-based view to systematically explore the influencing factors of SMEs' ambidextrous innovation from the three dimensions of sensing ability, capturing ability, and reconfiguring ability. Experts have been invited to conduct evaluations using fuzzy language, and the COWA-DEMATEL-ISM-MICMAC model was employed to analyze the relationships among the factors and identify the key ones. The results show that the core influencing factors are government subsidies, knowledge sharing, corporate social responsibility, entrepreneurial spirit, and entrepreneurial orientation. Among them, the entrepreneurial spirit and entrepreneurial orientation, as underlying factors, profoundly influence ambidextrous innovation, while government subsidies and knowledge sharing act as bridges in the hierarchical structure.

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