A Case Study on Dell Technologies and its CEO, Michael Dell
DOI:
https://doi.org/10.54097/fbem.v3i3.360Keywords:
Leadership, Followership, Teamwork, Ethic, Responsibility.Abstract
No matter how the business environment changes, competition will always exist, and ethics and responsibility should not be ignored to achieve comparable success. As a leader who has twice led Dell to success, Michael Dell deserves to make people think more, so this article takes Dell as a case to analyze the leadership style of its founder Michael Dell and the followership style of his subordinates, as well as how these influence dell's attitude towards ethics and responsibility.
Downloads
References
World’s Most Ethical Companies. (n.d.). Past World’s Most Ethical Companies. Retrieved from https://worldsmostethicalcompanies.com/past-honorees/
Ken Mingis. (2007). Michael Dell returns as CEO at namesake company; Rollins out. Retrieved January 31, 2007, from https://www.computerworld.com/article/2549423/michael-dell-returns-as-ceo-at-namesake-company--rollins-out.html
Dell Technologies. (n.d.). Diversity In Thought. Retrieved from https://jobs.dell.com/diversity-and-inclusion ; Dell Technologies. (2021). 2021 Diversity & Inclusion Report Driving Culture, Equity & Belonging. Retrieved 2021, from https://corporate.delltechnologies.com/en-ie/social-impact/reporting/2021-diversity-and-inclusion-report.htm#tab0=0; Dell Technologies. (n.d.). Employee Health and Wellness. Retrieved from http://www1.euro.dell.com/content/topics/global.aspx/about_dell/values/sustainability/corporate/emp_health_well?c=eu&l=en; Dell Technologies. (n.d.). Who we are. Retrieved from https://corporate.delltechnologies.com/en-us/about-us/who-we-are.htm
Steve Price. (2016). What Makes a Company Great? Culture is Key. Retrieved December 7, 2016, from https://www.delltechnologies.com/en-us/blog/what-makes-a-company-great-culture-is-key/
Podsiadlowski, A., Gröschke, D., Kogler, M., Springer, C., & Van Der Zee, K. (2013). Managing a culturally diverse workforce: Diversity perspectives in organizations. International Journal of Intercultural Relations, 37(2), 159-175. DOI: https://doi.org/10.1016/j.ijintrel.2012.09.001
Fortt Knox. (2021). Michael Dell on Why His Wife Is His "Secret Weapon" in Business. Retrieved October 9, 2021, from https://www.youtube.com/watch?v=b0EOKnADJ14
Ten Brummelhuis, L. L., Ter Hoeven, C. L., De Jong, M. D., & Peper, B. (2013). Exploring the linkage between the home domain and absence from work: Health, motivation, or both?. Journal of Organizational Behavior, 34(3), 273-290. DOI: https://doi.org/10.1002/job.1789
Musich, S., McCalister, T., Wang, S., & Hawkins, K. (2015). An evaluation of the Well at Dell health management program: health risk change and financial return on investment. American Journal of Health Promotion, 29(3), 147-157. DOI: https://doi.org/10.4278/ajhp.131115-QUAN-582
Northouse, P. G. (2015). Leadership: Theory and Practice. Thousand Oaks, CA: SAGE Publications.
Avolio, B. J., & Gardner, W. L. (2005). Authentic leadership development: Getting to the root of positive forms of leadership. Leadership Quarterly, 16, 315–338. DOI: https://doi.org/10.1016/j.leaqua.2005.03.001
Cottrill, Kenna, Denise Lopez, Patricia, & C. Hoffman, Calvin. (2014). How authentic leadership and inclusion benefit organizations. Equality, Diversity and Inclusion an International Journal, 33(3), 275-292. DOI: https://doi.org/10.1108/EDI-05-2012-0041
Avolio, B. J., Gardner, W. L., Walumbwa, F. O., Luthans, F., & May, D. R. (2004). Unlocking the mask: A look at the process by which authentic leaders impact follower attitudes and behaviors. The Leadership Quarterly, 15(6), 801-823. DOI: https://doi.org/10.1016/j.leaqua.2004.09.003
Duhigg, C. (2016, Feb). What Google learned from its quest to build the perfect team. The New York Times Magazine. Retrieved from https://www.nytimes.com/2016/02/28/magazine/what-google-learned-from-its-quest-to-build-the-perfect-team.html?mcubz=0
Trevino, L. K., Hartman, L. P., & Brown, M. (2000). Moral person and moral manager: How executives develop a reputation for ethical leadership. California management review, 42(4), 128-142. DOI: https://doi.org/10.2307/41166057
Schaubroeck, J. M. et al. (2012). Embedding Ethical Leadership Within and Across Organization Levels. Academy of Management Journal, 55(5), 1053-1078. DOI: https://doi.org/10.5465/amj.2011.0064
Uhl-Bien, M., Riggio, R. E., Lowe, K. B., & Carsten, M. K. (2014). Followership theory: A review and research agenda. The Leadership Quarterly, 25(1), 83-104. DOI: https://doi.org/10.1016/j.leaqua.2013.11.007
Bastardoz, N., & Van Vugt, M. (2019). The nature of followership: Evolutionary analysis and review. The Leadership Quarterly, 30(1), 81-95. DOI: https://doi.org/10.1016/j.leaqua.2018.09.004
DeRue, D. Scott; Ashford, Susan J. (2010). Who will Lead and Who will Follow? a Social Process of Leadership Identity Construction in Organizations. Academy of Management Review, 35(4), 627–647.
DeRue, D. Scott; Ashford, Susan J. (2010). Who will Lead and Who will Follow? a Social Process of Leadership Identity Construction in Organizations. Academy of Management Review, 35(4), 627–647. DOI: https://doi.org/10.5465/AMR.2010.53503267
Heckscher, C. (1994). Defining the post-bureaucratic type. In C. Heckscher, & A. Donnellon (Eds.), The post-bureaucratic organization: New perspectives on organizational change. Thousand Oaks: Sage.
Edmondson, A. C., & Lei, Z. (2014). Psychological safety: The history, renaissance, and future of an interpersonal construct. Annu. Rev. Organ. Psychol. Organ. Behav., 1(1), 23-43. DOI: https://doi.org/10.1146/annurev-orgpsych-031413-091305
[Bonebright, D. A. (2010). 40 years of storming: a historical review of Tuckman's model of small group development. Human Resource Development International, 13(1), 111-120. DOI: https://doi.org/10.1080/13678861003589099
Bakker, A. B., & Demerouti, E. (2017). Job demands–resources theory: taking stock and looking forward. Journal of occupational health psychology, 22(3), 273. DOI: https://doi.org/10.1037/ocp0000056
Huo, D., Motohashi, K., & Gong, H. (2019). Team diversity as dissimilarity and variety in organizational innovation. Research Policy, 48(6), 1564-1572. DOI: https://doi.org/10.1016/j.respol.2019.03.020
John Simons. (2021). Michael Dell Has Been a Tech CEO for 34 Years. He Has Some Advice For Younger Founders. Retrieved October 31, 2021, from https://time.com/6112177/michael-dell-ceo-interview/
Kearney, E., & Gebert, D. (2009). Managing diversity and enhancing team outcomes: the promise of transformational leadership. Journal of applied psychology, 94(1), 77. DOI: https://doi.org/10.1037/a0013077
Max Zahn & Andy Serwer. (2020). Michael Dell: ‘Not enough’ progress on diversity in the tech industry. Retrieved June 11, 2020, from https://www.stck.pro/video/DELL/5334377
Michael Dell. (2020). A Letter from Michael Dell: We’re Here to Help. Retrieved March 13, 2020,from https://www.delltechnologies.com/en-us/blog/a-letter-from-michael-dell-were-here-to-help/
Sezerel, H., & Tonus, H. Z. (2014). The soft element of strategic human resource management: the employee's perception of diversity climate. Procedia-Social and Behavioral Sciences, 150, 354-359. DOI: https://doi.org/10.1016/j.sbspro.2014.09.026
Shore, Lynn M, Chung-Herrera, Beth G, Dean, Michelle A, Ehrhart, Karen Holcombe, Jung, Don I, Randel, Amy E, & Singh, Gangaram. (2009). Diversity in organizations: Where are we now and where are we going? Human Resource Management Review, 19(2), 117-133. DOI: https://doi.org/10.1016/j.hrmr.2008.10.004
Stahl, G. K., Maznevski, M. L., Voigt, A., & Jonsen, K. (2010). Unraveling the effects of cultural diversity in teams: A meta-analysis of research on multicultural work groups. Journal of International Business Studies, 41, 690–709. DOI: https://doi.org/10.1057/jibs.2009.85
