Research on the Relationship Between Emotional Labor and Job Burnout of Educational Administrators of Several Universities in Yantai

Abstract

In oder to understand the relationship between emotional labor and job burnout of educational administration administrators, this study conducted a questionnaire survey on related questions. Emotional labor and job burnout are significant correlated. The three strategies in emotional labor have different effects on job burnout. surface behavior is weak significant correlated with job burnout, deep behavior is weak significant correlated with job burnout, and natural behavior is very strong significant correlated with job burnout. Additionally, Surface behavior had weak significant effects on emotional exhaustion, deindividuation, and sense of achievement. Meanwhile, the deep behavior of educational administrators has significant effects on emotional exhaustion, deindividuation, and sense of achievement. Furthermore, natural behavior is very strongly significant correlated with emotional exhaustion, deindividuation, and sense of achievement. These findings will provide a wide range of assistance to educational administrators to promote their emotional management, ensure a positive work attitude and improve work efficiency.