Research on Space Optimization of Service-Oriented Public Facilities Based on Interaction Design

Abstract

This paper aims to discuss the relationship between service-oriented public facilities and interaction design, analyze relevant cases, and discuss how to improve the user experience of service-oriented public facilities from the perspective of interaction design. Service public facilities refer to the infrastructure that provides services to the public, such as bus stations, airports, hospitals, etc. In service-oriented public facilities, interaction design has become an important part, which can improve user experience and efficiency, so as to bring better services to the public. In summary, interaction design plays an important role in service-oriented utilities, which can improve user experience, increase efficiency, and enhance accessibility. In actual cases, designers also bring better service experience to the public through continuous innovation and practice. Finally, it needs to start from the perspective of interaction design, pay attention to user needs and ease of use, provide more humanized interaction design for service-oriented public facilities, and bring a better service experience to the public.